SHIPPING POLICY

Please allow 1-2 business days to process your order, after which it will be dispatched from our warehouse for onward delivery to your address as contained in your order information. 

We have fulfillment centers all over the world, so the nearest one to your country will determine where your order will be shipped from. Please note that this is subject to the availability of the item ordered at the nearest fulfillment center. 

For delivery within United States, please allow 7-12 business days. Australia, Canada, and United Kingdom customers will generally have their orders delivered within 12-16 business days. All other international destinations should expect delivery within 18-21 days. 

When your order has been dispatched from the warehouse, a tracking number will be sent to you at the email address you have on file with us at the time of placing your order. 

Should your order experience any delay and not delivered within the time frame specified above, please send us a message at contact@matteslipstick.com and we will take care of it.